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SKOOKUM CARPET CARE

CARPET | AREA RUGS
UPHOLSTERY
TILE & GROUT
 

ABOUT
  • Do you add fees to the final invoice?
    The price that we quote is the price on the invoice (we just add GST). We do not add additional "eco fees" or service charges. When we quote a price it is set and we do not add additional items to the final invoice. We do not charge for travel within in the Summerland, Penticton and Peachland areas. If travel takes us beyond those area then it is possible that we could require a If we travel beyond then we will advise you on the cost before we we come.
  • Can we get a quote from you?
    We can provide specific pricing over
  • Do you have a minimum charge?
    Due to the costs associated with our equipment and other overhead we have an on-site minimum charge of $195. Please note this minimum does not apply to area rugs that we pick up to clean.
  • Why should I hire Skookum?
    At Skookum we pride ourselves on providing friendly service and delivering amazing results. Customer satisfaction is our first priority. We are family owned and operated business, treat our customers like neighbors. offer a level of personalized care that might not be available when dealing with a franchise or a large restoration company. We use high quality cleaning products and our equipment is first class Our cleaning process is designed to ensure the most through cleaning. We know that you deserve the best.
  • What should we do to prepare?
    Vacuum your carpet Ensure that valuable and fragile items are cleared Move small
  • How often should I get my carpets cleaned?
    The industry recommends is that carpet should be professionally cleaned every 12-18 months. At Skookum we believe there are significant reasons that you should get them done once a year: It is easier to remember to schedule a yearly activity Indoor pets increase the need for regular cleaning Okanagan air is quite dusty for much of the year
  • What method of cleaning do you use?
    We have a truck mount system that uses a hot water extraction method (sometimes referred to as "Steam Cleaning"). On most jobs we use a Carpet Shark (CRB) to power agitate carpets prior to extraction. This process of first scrubbing and then extracting with pressured hot water provides the deepest and most through cleaning.
  • How long does it take for the carpet to dry?
    It usually take 6 hours for your carpet to dry. During this time it is fine to walk on it with clean feet / indoor footwear. You can decrease the time by:
  • Why is agitation so important?
    UsuallIn order In most cases you can clean something unless you first scrub. When you wash dishes you know that they don't come clean unless you scrub them. It is similar with carpet, you need agitation to clean your carpet thoughly. t is similar to washing dishes, first you add some soap and scrub
  • What is the difference between doing myself and hiring a professional?
    If you have time on your hands and want to save a few bucks then it is possible to do the job yourself. However there can be several issues when using a rented "grocery store" unit: They do not provide any heat or agitation for deep cleaning They can leave too much detergent which will attract dirt to the carpet They tend to leave too much water, which can cause mildew and wicking Since cleaning your carpets is something that is
  • Why is it important to get carpet cleaned often?
    Carpet, area rugs, upholstery are filters for the air inside your house. As such they trap dirt, dust, allergens and even bacteria.
  • Do you seal tile after cleaning?
    No, at this time we do not provide tile sealing services.
  • How much do you charge for tile and grout cleaning?
    We charge between $1 and $2
  • Do you clean area rugs on-site or take them away?
    We can clean area rugs either on-site or at our facility. It all depends on the preferences of our customers and their circumstances. In some cases it is more convenient for us to take the rugs away and return them clean and dry. However if we are cleaning other items it can make sense and is likely more cost-effective to clean them on-site. If we do this, you will need to have a location (i.e. a patio railing) when your rugs is able to dry on both sides if required. Please note that if we need to clean an area over any wood or laminate flooring we will use a tarp beneath to ensure that moisture does not cause damage.
  • How much do you charge to clean area rugs?
    Here are our rates for area rug cleaning: On-site: Synthetic = $1.00 / sq. ft. Natural fabric = $1.50 / sq. ft. Off-site: Synthetic = $2.00 / sq. ft. Natural fabric rugs = $3.00 / sq. ft. Includes pickup, cleaning and delivery.
  • Do you add fees to the final invoice?
    The price that we quote is the price on the invoice (we just add GST). We do not add additional "eco fees" or service charges. When we quote a price it is set and we do not add additional items to the final invoice. We do not charge for travel within in the Summerland, Penticton and Peachland areas. If travel takes us beyond those area then it is possible that we could require a If we travel beyond then we will advise you on the cost before we we come.
  • Can we get a quote from you?
    We can provide specific pricing over
  • Do you have a minimum charge?
    Due to the costs associated with our equipment and other overhead we have an on-site minimum charge of $195. Please note this minimum does not apply to area rugs that we pick up to clean.
  • Why should I hire Skookum?
    At Skookum we pride ourselves on providing friendly service and delivering amazing results. Customer satisfaction is our first priority. We are family owned and operated business, treat our customers like neighbors. offer a level of personalized care that might not be available when dealing with a franchise or a large restoration company. We use high quality cleaning products and our equipment is first class Our cleaning process is designed to ensure the most through cleaning. We know that you deserve the best.
  • What should we do to prepare?
    Vacuum your carpet Ensure that valuable and fragile items are cleared Move small
  • How often should I get my carpets cleaned?
    The industry recommends is that carpet should be professionally cleaned every 12-18 months. At Skookum we believe there are significant reasons that you should get them done once a year: It is easier to remember to schedule a yearly activity Indoor pets increase the need for regular cleaning Okanagan air is quite dusty for much of the year
  • What method of cleaning do you use?
    We have a truck mount system that uses a hot water extraction method (sometimes referred to as "Steam Cleaning"). On most jobs we use a Carpet Shark (CRB) to power agitate carpets prior to extraction. This process of first scrubbing and then extracting with pressured hot water provides the deepest and most through cleaning.
  • How long does it take for the carpet to dry?
    It usually take 6 hours for your carpet to dry. During this time it is fine to walk on it with clean feet / indoor footwear. You can decrease the time by:
  • Why is agitation so important?
    UsuallIn order In most cases you can clean something unless you first scrub. When you wash dishes you know that they don't come clean unless you scrub them. It is similar with carpet, you need agitation to clean your carpet thoughly. t is similar to washing dishes, first you add some soap and scrub
  • What is the difference between doing myself and hiring a professional?
    If you have time on your hands and want to save a few bucks then it is possible to do the job yourself. However there can be several issues when using a rented "grocery store" unit: They do not provide any heat or agitation for deep cleaning They can leave too much detergent which will attract dirt to the carpet They tend to leave too much water, which can cause mildew and wicking Since cleaning your carpets is something that is
  • Why is it important to get carpet cleaned often?
    Carpet, area rugs, upholstery are filters for the air inside your house. As such they trap dirt, dust, allergens and even bacteria.
  • Do you seal tile after cleaning?
    No, at this time we do not provide tile sealing services.
  • How much do you charge for tile and grout cleaning?
    We charge between $1 and $2
  • Do you clean area rugs on-site or take them away?
    We can clean area rugs either on-site or at our facility. It all depends on the preferences of our customers and their circumstances. In some cases it is more convenient for us to take the rugs away and return them clean and dry. However if we are cleaning other items it can make sense and is likely more cost-effective to clean them on-site. If we do this, you will need to have a location (i.e. a patio railing) when your rugs is able to dry on both sides if required. Please note that if we need to clean an area over any wood or laminate flooring we will use a tarp beneath to ensure that moisture does not cause damage.
  • How much do you charge to clean area rugs?
    Here are our rates for area rug cleaning: On-site: Synthetic = $1.00 / sq. ft. Natural fabric = $1.50 / sq. ft. Off-site: Synthetic = $2.00 / sq. ft. Natural fabric rugs = $3.00 / sq. ft. Includes pickup, cleaning and delivery.
Summerland.jpeg

SERVING THE
SOUTH OKANAGON

Skookum Carpet Care serves Penticton, Summerland, Peachland & surrounding areas.

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